Student Support Officer

The Department of Statistics has a fantastic opportunity for a Student Support Officer to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and university wide initiatives in the pursuit of service excellence.

You should be educated to at least A-level standard with excellent communication, administration and IT skills, and a strong customer service ethos. You will be a highly organised team player and have the ability to juggle a varied and demanding workload, proactively working to deadlines. You will also need to have a head for figures and great attention to detail, as the role will involve processing student marks, upkeep of student records, as well as working to improve the student experience. Some occasional weekend work may be required.

You will enjoy interacting with a wide variety of people and take pride in providing high quality front-line support. If you are passionate about education, committed, and would love to work in an exciting and diverse university environment – come and join us!

The Department's research spans a broad range of areas in statistics, data science, theoretical and applied probability, finance and interdisciplinary collaboration. Its teaching programmes attract exceptional students at all levels. It comprises around 800 undergraduate students on degree courses in MORSE, Mathematics and Statistics and Data Science and 150 postgraduate students on the MSc Statistics, MSc Mathematical Finance and PhD degree streams. Major strategic initiatives include the research Centre CRiSM, the Applied Statistics & Risk Unit (AS&RU), and the National Academy for PhD Training in Statistics (APTS).

The Department has close relations with the co-located Mathematics Institute and Department of Computer Science and with other departments such as Economics and the Warwick Business School and is strongly engaged with the Alan Turing Institute in London.

Benefits include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. A generous maternity/paternity/adoption/parental leave policy and onsite childcare facilities are also provided. The University is a Living Wage employer and supports flexible working.