Student Support Duty Manager (City) - Fixed Term

We are looking for an accomplished professional to join our Student Support team as a Duty Manager, based at our City Campus in the heart of Leeds city centre. Using a range of people skills, the successful candidate will support and maintain the core student support presence on campus and provide student appointments covering advice on a range of issues.

You will assist in the provision of support and guidance to students and will develop a good all-round knowledge of support matters, including arranging referral to team colleagues where appropriate. Working in a complex environment, your work will involve effective communication and consultation with stakeholders and ensuring alignment with sector best practice.

Applicants must have practical experience of providing student support and engaging with service users to understand their requirements and develop solutions. Excellent problem solving and communication skills are essential, as is a strong commitment to providing high-quality support services to staff, students, and other stakeholders.

The work hours for this role are Mon-Fri 9-5pm. Please note, due to the responsive nature of this role, working from home cannot be facilitated.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: Women, LGBTQ+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.