Royal Holloway and Bedford New College · Student Administration Directorate
Student Services Centre Supervisor
Egham
Fixed-term
Full-time
£34,670–£34,670 / year
Closes 1 Nov 2026
Student Administration is responsible for delivering core administrative functions related to the student journey from Enrolment to Completion. The Directorate is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience by developing and delivering effective and efficient services and support.
The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. The team is focused on delivering an excellent student experience by developing and delivering effective and efficient services to support students through their journey at the University.
Candidates should demonstrate a commitment to delivering excellent customer service, including experience of managing enquiries and requests from a range of service users. They should have excellent IT, organisational and interpersonal skills. In addition, they must be able to work under pressure and respond quickly and effectively to changing requirements in a busy environment.
The role-holder will work closely with other colleagues across Professional Services, to ensure that a well coordinated service is provided to students.
Benefits include:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
- Free parking
The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. The team is focused on delivering an excellent student experience by developing and delivering effective and efficient services to support students through their journey at the University.
Candidates should demonstrate a commitment to delivering excellent customer service, including experience of managing enquiries and requests from a range of service users. They should have excellent IT, organisational and interpersonal skills. In addition, they must be able to work under pressure and respond quickly and effectively to changing requirements in a busy environment.
The role-holder will work closely with other colleagues across Professional Services, to ensure that a well coordinated service is provided to students.
Benefits include:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
- Free parking
The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
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Job details
- Reference
- 1026-335
- Category
- Student Services
- Posted
- 5 Oct 2026
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