Stewardship Manager

London Business School is looking for a creative, organised and collaborative Stewardship Manager to help deliver an engaging, high-quality stewardship programme for our donors. You'll help supporters understand the impact of their giving and build lasting relationships with the School, with a particular focus on donors giving at the £1,000+ level.

Working across the Philanthropy team, you'll create thoughtful communications and resources, support donor engagement plans, contribute to bespoke reports, and help deliver events that recognise and connect our supporters. You'll work closely with colleagues in Donor Relations, Communications and teams across the School to ensure donors receive a joined-up, personal experience.

Main Responsibilities

Help develop and deliver stewardship plans and engagement activity for Annual, Major and Principal donors.

Create and coordinate useful, engaging donor materials, including presentations, reports, communications and other collateral for fundraisers to use.

Support the production of impact reports and specialist content that shows donors the difference their support makes.

Track donor activity and progress against stewardship plans, using Raiser's Edge, Power BI and other relevant tools to maintain accurate records and inform reporting.

Plan and manage the School's annual donor stewardship event, delivering against agreed timelines, budgets and quality standards.

Support stewardship activity connected with alumni events, including Reunion and Worldwide Alumni Celebration.

Build strong relationships across the School, share information and contribute to a collaborative, one-team approach.

Who We Are Looking For

Knowledge of stewardship and fundraising principles, ideally gained in a university or higher-education setting.

Experience coordinating projects or events and working with a range of stakeholders.

Strong written and verbal communication skills, with the ability to create clear, engaging content and reports.

Experience using a CRM database to manage relationships and records; familiarity with Raiser's Edge and Power BI is useful.

Excellent organisation, coordination and prioritisation skills, with close attention to detail and the ability to meet deadlines.

A creative, energetic and service-focused approach to donor engagement and relationship development.

A collaborative working style and the confidence to build effective relationships across teams.

Benefits

Generous annual leave of 27 days plus extra days between Christmas and New Year.

USS pension, 14.5% employer contribution (in return for employee enrolment and contribution).

Free onsite gym and swimming pool.

Amazing range of professional development to support your career path.

Enhanced cycle to work scheme.

Wellbeing offering to support your physical, mental and financial health.

Smart Working — a hybrid approach requiring a minimum of two days on campus each week. Core hours are 10:00–15:00. Protected Time — a flexible, one-hour slot within the working week dedicated to learning and development, wellbeing, or focused, quiet work.