Residential Experience Assistant

This is an exciting opportunity to join the growing Facilities and Estates team at the University of Worcester. Within this role you will promote University Managed Accommodation to Prospective Students and offer support and guidance during the application stage and selection of appropriate accommodation. You will provide guidance and support to students for the duration of their stay in University Managed Accommodation, dealing with issues and concerns effectively to ensure student wellbeing, welfare and retention.

The University of Worcester is a high quality University with an international reputation for excellent, inclusive education, as well as a dynamic engine for social and economic development in the region. We are known for creative, high achieving work with partner organisations and for promoting equal opportunities.

The Henwick Grove site in St Johns is located close to the city centre in Worcester and is within 43 acres. It is characterised by relatively low-density development with non-residential and residential buildings of a range of ages and designs. There are extensive playing fields and the campus is attractively landscaped. The residential student Halls provides 985 bed spaces.

The second site in the City Centre is the former Worcester Royal Infirmary, which is vacant following the relocation of the hospital. The site has an area of 22 hectares, is within walking distance of the St Johns site at Henwick Grove and has potential for a mixed use development and currently has student Halls providing 177 bed spaces.

The third site is the Severn Campus which is located close to the Severn River. Within this location is the University Arena (12 Court Building) and Riverside Building. The University Arena plays host to a number of sporting events including the Worcester Wolves basketball team and the Seven Stars Netball franchise providing excellent executive conference facilities.

Students living and studying on campus come from a range of backgrounds, cultures and communities and the primary task of the Facilities department is to ensure all University of Worcester students live in a harmonious, secure, tolerant and respectful environment conducive to learning and personal development.

Benefits include:
- Annual incremental increase up to £26,093, with the opportunity to progress to £27,319
- 34 days of leave per year (inclusive of bank holidays and University closure days) rising to 39 total days after 5 years' continuous service
- Access to our Staff Retail Benefits Scheme
- Wellbeing advice and support through our Employee Assistance Programme
- In-house training and development support
- A friendly, inclusive and supportive culture and work environment

Please note that if not already an employee of the University of Worcester, the appointed candidate will be employed through our subsidiary company Uniworc Limited, a wholly owned subsidiary of University of Worcester. Appointees of Uniworc Limited will automatically be enrolled into the Aviva FlexHE defined contribution pension scheme (subject to earnings and other eligibility criteria).