Registry Officer

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

The Registry Operations team lead operations which support the student lifecycle, including enrolment, extenuating circumstances, assessment and exams, results, student enquiries, appeals and other tasks relating to supporting the student lifecycle.

Registry Operations Officers are responsible for providing administrative support for operations and projects within Registry Operations, responding to enquiries from colleagues across the College, supporting the operational activities which underpin the student lifecycle, using systems and databases for operational tasks and contributing to the continuous improvement of policies and procedures.

You will have experience of working in administration within an education environment, the ability to work with databases such as student records systems and good working knowledge of Microsoft packages. You will need to be a self-starter, adept at responding to changing demands and have a collaborative and relationship-oriented approach to teamwork.

You will have experience in supporting staff and students during key events in the student lifecycle, responding to enquiries and supporting stakeholders in understanding complex information.

Benefits include an agile working environment, 22 days' annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.