Receptionist and Student Support Assistant

This role involves providing reception and student support services at Loughborough University. The post holder will be a first point of contact for students, staff, and visitors, delivering a high-quality, professional, and welcoming service.

Responsibilities include managing front-of-house reception duties, responding to queries in person, by phone, and by email, and providing administrative and student support services. The role requires the ability to handle a busy and varied workload, maintain accurate records, and work collaboratively with colleagues across the university.

The successful candidate will have excellent communication and interpersonal skills, experience of working in a customer-facing environment, and the ability to work effectively as part of a team. Good IT skills and attention to detail are essential.