M365 Support Analyst

You will play a key role in enabling University staff and students to confidently adopt and use Microsoft 365 as part of the Modern Work Programme (MWP), taking a proactive and user centred approach to identifying support needs, productivity challenges and opportunities to improve ways of working.

By providing accessible, high-quality guidance and support and engaging with staff and students to understand how Microsoft 365 is used in practice, you will help reduce barriers to effective use of the platform and promote consistent, secure and efficient ways of working. Through this, you will contribute to the continuous improvement of the University's digital workplace, building trust in Microsoft 365 and supporting the University's wider digital transformation and modern work objectives.

This appointment is a fixed-term contract until 01 March 2028.

For internal candidates it may be possible to apply for this role under the Secondment Policy. If you wish to apply as a secondee, you must have approval of your line manager in advance of submitting your application form. Please confirm in your application that your line manager has approved this.

Benefits include:
- Competitive salary, including incremental progression within your scale.
- Generous pension scheme.
- Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
- Family-friendly policies supporting flexible working.
- Staff discounts and loyalty schemes.
- Staff car parking and discounted public travel.
- Excellent training and development opportunities.
- Staff wellbeing programmes.
- Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
- Discounted learning.
- Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.

New appointments will routinely be made to the entry spine point (minimum) for the advertised grade. A higher starting salary or market supplement may be available for a truly exceptional candidate when circumstances fully justify a departure from normal policy.