IT Graduate Technician - Grow Your Own Graduate Programme - 2025/26

We are seeking an IT Graduate Technician to join our IT Services Department on a 23-month fixed-term basis, supporting the delivery of high-quality, customer-focused IT services across Birmingham City University.

In this role, you will play an important part in maintaining and deploying IT equipment to ensure staff and students have access to the technology they need. Working as part of the Deployment Services Team, you will support the University's desktop service refresh programme, configure and deploy IT devices, maintain accurate asset records and work collaboratively with colleagues across IT to deliver an efficient and reliable service.

Key Responsibilities:
- Configure, test and deploy desktop devices, including laptops, monitors and peripherals, to staff, students, offices and teaching rooms.
- Support the desktop service refresh programme, including the issue, return and replacement of IT equipment and the disposal of redundant assets.
- Maintain accurate and up-to-date records on the University's IT Asset Register and IT Service Desk system.
- Respond to and fulfil service requests within agreed Service Level Agreements, working collaboratively with colleagues across IT.
- Receive and process new equipment from suppliers and manage the return of equipment from departing staff.
- Participate in the IT Academy, including attending regular meetings and engaging with mentoring and development opportunities.

Essential Requirements:
- A degree from Birmingham City University, completed during the 2025–2026 academic year.
- Ability to lift and handle equipment weighing up to 10kg.
- Familiarity with IT applications and services provided at Birmingham City University.
- Knowledge of the IT asset lifecycle, including equipment configuration, deployment and asset management.

This vacancy is open exclusively to graduates of Birmingham City University from the 2025/26 academic year. To be eligible, you must have completed your course between 1 August 2025 and 31 July 2026, and you must no longer be studying.

This is an excellent opportunity for a recent Birmingham City University graduate to gain practical experience within a professional IT environment, develop technical skills and benefit from the support and mentoring offered through the IT Academy.

Interviews for this role are scheduled to take place on the 9th and 10th of December 2026.

Why work for us:
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.

Please note that this role has been assessed as not meeting the eligibility requirements for sponsorship under the Skilled Worker route. Birmingham City University is therefore unable to provide Skilled Worker sponsorship for this role.