Head of Accommodation Services

Do you want to lead the next phase of Student Accommodation at the University of Nottingham?

This is a rare opportunity to lead one of the University's most significant student-facing and commercial services. After 10 years, the Head of Accommodation Services role is now available, providing an exceptional opportunity for an ambitious, commercially minded and student-focused leader to shape the next phase of accommodation at the University of Nottingham.

We are looking for an experienced senior operational and commercial leader to be responsible for the delivery, development and performance of the University's accommodation services across its halls of residence estate and third-party accommodation partnerships. You will lead a highly customer-focused, commercially driven accommodation service that supports the University's student recruitment, conversion, income and student experience objectives and will provide strategic and operational leadership for the University's Accommodation Services function.

The successful candidate will drive and develop the accommodation strategy that responds to changing student demand, market conditions and the University's long-term strategic priorities, challenging established approaches to improve student experience, efficiency and commercial performance. You will develop a high-performing team with the skills and confidence to deliver excellent student and commercial outcomes, developing future leaders, and will deliver effective sales, marketing and conversion strategies working in partnership with the Head of Operations and External Relations.

You will also lead the continued development of accommodation systems and technology to make services more efficient and to improve the student journey.

Essential requirements include:
- Proven leadership skills with the ability to lead, inspire and manage teams effectively
- Experience in managing multifaceted projects from conception to evaluation
- Commercial acumen and financial expertise with experience in developing pricing strategies and managing budgets effectively
- Strong commercial and financial acumen
- Exceptional partnership and negotiation skills
- A genuine commitment to delivering an inclusive, high-quality experience for students

This is a permanent post. Hours of work are full-time (36.25 hours per week) working mainly Monday to Friday with flexibility to work weekends as required. Job share arrangements may be considered.

The University of Nottingham is committed to providing competitive employment packages whilst supporting the well-being of staff to help them reach their full potential. Benefits include leading fitness and health facilities, staff discounts and travel schemes, an excellent holiday allowance of 30 days per year, plus additional university closure days and bank holidays.