Faculty Teaching & Learning Operations Officer

This role is part of the Professional Services teams within the Faculty of Business and Law and will support the delivery of teaching and learning administration across the student lifecycle. The role is key to delivering an efficient, consistent and student-focused service, supporting both students and staff within busy academic environments.

The Faculty of Business and Law brings together disciplines across business, management and legal studies. The successful candidate will support a wide range of teaching and learning activities and work closely with academic colleagues and professional services teams.

The successful candidate will support core administrative processes such as module registration, timetabling support, assessment and examinations administration, student records, and results and graduation activities. They will act as a point of contact for routine queries from students and staff, ensuring enquiries are handled efficiently and professionally in line with university policies and relevant legislation, including Data Protection and Freedom of Information.

The successful candidate will be educated to A-level standard or have equivalent experience and will have experience of working in an administrative or customer service environment. They will demonstrate excellent organisational skills, attention to detail, and a proactive approach to managing their workload.

The candidate will be comfortable working with colleagues across the faculties and supporting day-to-day administrative processes. They will have good organisational skills and be able to prioritise their workload and meet deadlines. They will also demonstrate good communication skills when responding to enquiries from staff and students, and will have good IT skills including Microsoft Office and the ability to learn new systems.

Benefits include:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
- Free parking

The post is based in Egham, Surrey, where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.