Departmental Administrator

Based within our world-class Sports Training Village, we are seeking an organised and proactive Departmental Administrator to join the Department of Sports Development & Recreation and play a key role in supporting our successful Tennis and Netball programmes.

This is an exciting opportunity for an experienced administrator who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service while maintaining high standards of financial administration. You'll work closely with the Finance Manager and sports programme teams, helping to ensure the smooth operation of a range of activities that supports coaches, staff and external customers.

About the role

This varied role combines financial administration with operational support across the University's Tennis Academy, community tennis programmes and netball activities. You will be a key point of contact for parents, coaches, customers and colleagues, providing efficient administrative support and ensuring financial processes are completed accurately and in line with University procedures.

Your responsibilities will include:

- Providing administrative support for the Tennis Academy and community tennis programmes.
- Supporting financial administration activities including invoicing, direct debits, sales orders, requisitions and refunds.
- Managing customer accounts and maintaining accurate records across University systems and databases.
- Coordinating communications and responding to enquiries from a range of stakeholders.
- Supporting team meetings and tracking actions and deadlines.
- Assisting with wider departmental financial administration during busy periods and annual leave cover.
- Contributing to departmental projects, events and open days when required.

About you

We're looking for someone who is highly organised, detail-oriented and able to manage a varied workload effectively.

You will have:

- AAT Level 3 qualification or equivalent relevant professional experience.
- Experience working in a busy administrative environment with a high degree of accuracy.
- Experience of financial administration and compliance processes.
- Excellent IT skills, including Microsoft Excel, Outlook and Teams.
- Strong communication and interpersonal skills.
- Excellent organisational skills with the ability to prioritise competing demands.
- A customer-focused approach and the ability to build positive working relationships with a wide range of people.

Experience of direct debit administration, Agresso, process improvement or working within a sporting environment would be advantageous but is not essential.

This is a full-time role (36.5 hours per week) based at the University of Bath's Sport Training Village campus.

What we can offer you

- Generous annual leave allowance with an additional 5 discretionary days.
- Generous employer contributory pension schemes.
- Cycle to work scheme.
- Electric vehicle salary sacrifice scheme.
- Staff discount at Team Bath gym.
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships and LinkedIn Learning.
- Local discounts, including free entry to the Holburne Museum in Bath.
- A family-friendly workplace.
- Relocation allowance.
- Employee assistance services through Health Assured, including access to the Wisdom app.

Be Well at Bath

We're committed to creating a health-supporting working environment where everyone can thrive. We offer staff support groups and networks, a network of Staff Wellbeing Champions, and a suite of tools, resources and frameworks to enable you to be at your best.