Customer Services Assistant

We are looking for a friendly and enthusiastic Service Team Member to join our team at the on-campus Co-op store at the University of Surrey.

This is a permanent position working 32 hours per week. Our store is open 7 days a week, from 8:00am to 11:00pm, supporting students, staff and visitors throughout the day and evening.

As a Service Team Member, you will play a key role in providing excellent customer service and creating a welcoming shopping experience for our customers. You'll be part of a supportive team, helping to keep the store well-stocked, tidy and running smoothly.

What You'll Be Doing

Providing friendly, helpful and efficient customer service
Assisting customers and answering queries
Replenishing stock and maintaining product displays
Supporting the receipt and processing of deliveries
Operating tills and handling transactions accurately
Maintaining high standards of cleanliness and presentation throughout the store
Working collaboratively with colleagues to ensure the store operates effectively

The Ideal Candidate

We are looking for someone who has a positive attitude and enjoys working with people, is reliable, flexible and willing to learn, enjoys working as part of a team, can work in a fast-paced environment, and is able to work a variety of shifts, including evenings and weekends. Previous retail experience is not essential as full training will be provided.

What We Offer

A welcoming and supportive team environment
Full training and ongoing development opportunities
25 days annual leave, plus bank holidays
Discounted food on selected Co-op product lines
Access to University of Surrey staff benefits
Opportunity to work in a vibrant and diverse campus community