Business Change Manager

This is an exciting time to join the Business Change team at the University of Warwick, as we support innovative projects that introduce new technologies and enhance existing ones.

You will have the opportunity to work across a varied change portfolio. Prior experience or knowledge of digital change implementation within higher education environments would be beneficial.

You will be part of a dynamic Business Change team who are committed to delivering efficient, streamlined change. You'll have the opportunity to make a real impact by influencing stakeholders and helping to deliver positive, sustainable change.

The role will involve:
- Assessing change value and impact
- Supporting benefits realisation
- Stakeholder engagement
- Planning and delivering communications
- Developing training approaches
- Shaping Standard Operating Procedures
- Business readiness and Go-live support
- Transition planning & continuous improvement

About You:

You will be good at getting the best out of others, confidently communicating and collaborating with multiple stakeholders.

You should be able to be the 'voice of the customer'; always seeking the most effective approach to change that reflects the needs of those that are impacted.

You will have a sound understanding of how people respond to change and be able to actively listen and influence positive change processes.

You will be resilient, flexible, and adaptable; able to work in ambiguous situations that require you to think on your feet.

You will have a continuous improvement mindset and experience that shows how this can be practically applied.

You will have the ability to think strategically, pragmatically, and positively about business, product, technical and cross-functional change.

You will be comfortable with providing constructive challenge to a range of colleagues, with a focus on ensuring that benefits are realised and end users are represented.

About the Department:

You'll be joining the Information & Digital Group (IDG), a collaborative, forward thinking department delivering high-quality digital capabilities that support every part of University life.

As part of the wider Programme & Project Delivery team, you'll work in a supportive culture that values curiosity, innovation, and continuous improvement. You will play a key role in shaping how the University approaches digital change, contributing to a modern, user-centred and increasingly agile delivery environment.

Benefits include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. A generous maternity/paternity/adoption/parental leave policy and onsite childcare facilities are also provided. Flexible working options are available. The University is a Living Wage employer.