Banner Business Change Manager

Student Systems Team – Student Administration & Academic Affairs

An opportunity has arisen to join the University's Student Systems Team on a 12 month fixed term contract, working with colleagues across the institution to shape the future of the University's Student Record System.

The Student Systems Team provides an essential supporting role for colleagues across the institution, working closely with other professional services departments to ensure that our portfolio of student administration systems are functional and fit-for-purpose. We also work closely with our IT department (iSolutions) to plan and deliver change projects associated with our systems portfolio.

About the Role

As a Business Change Manager, you will focus on the people side of changes to business processes, systems and technology. As part of a programme team, you will assess the impact of change and develop change management plans to support business readiness. Your project work will focus on changes to the Student Record System, which sits at the heart of many critical university capabilities and processes.

As a member of the Student Systems Team, you'll report to the Head of Business Change and Project Support. Day to day, you will work with specialists such as project managers, business analysts and developers, as well as stakeholders and subject matter experts from across the University.

You will be responsible for driving effective change management in projects, and as such will have the skills and abilities to collaboratively build communication, engagement and training plans that support business readiness for change. You will have experience of analysing problems, working systematically to resolve issues and developing effective action plans. You will be an exceptional team player who is adaptable, self-sufficient and can work independently.

An understanding of change management tools, methodologies and approaches is desirable, but not essential.

What We Can Offer You

As a university we aim to create an environment where everyone can thrive and we are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach. We welcome applications from people of all backgrounds and identities.