Associate Director, Career Management

Leading career development, shaping student futures and driving excellence across the London Business School experience.

The Role
You will lead the Career Management team, working with the Heads of Programmes to set priorities and oversee the delivery of career coaching and skills development across our Degree Education programmes.

The role will focus on ensuring a consistent, high-quality careers offering, using student feedback, engagement data and employment outcomes to inform and improve provision. You will also work closely with colleagues across the Career Centre and wider School to support strategic initiatives, strengthen collaboration and contribute to the overall student experience.

You will bring experience of leading teams, developing and delivering career management and coaching programmes, and managing complex stakeholder relationships. You will also have strong strategic planning skills, an understanding of the higher education careers landscape and the ability to use data and insight to inform decision-making and continuous improvement.

Main Responsibilities

- Leading the Career Management Team through the Heads of Programmes (Graduate Masters, MBA & MiF, Leadership Careers), setting shared priorities and principles, enabling consistent, high-quality service provision that responds to student needs across different programmes, and supporting a high-performing team environment.

- Using student feedback, engagement data and outcomes to evaluate the Career Management provision, identify priorities and drive continuous improvement.

- Where needed, supporting design and delivery of the career skills curriculum, career resources and the student coaching offer.

- Working collaboratively with the wider Career Centre team (Employer Engagement, Events & Operations, Data & Analytics, Alumni Career Centre) to lead agreed cross-Career Centre initiatives, setting clear ownership, decision making and delivery responsibilities, advocating for sharing of knowledge and resources.

Who We Are Looking For

- Excellent communication skills, with the ability to negotiate, collaborate and influence; confident and compelling presenter and facilitator.
- Experience of managing multiple key internal and external stakeholders at all levels.
- Demonstrable credibility and a network of contacts within Higher Education and the Careers domain.
- Deep knowledge of learning and design/delivery principles, theory and practice.
- Project/change management certification or demonstrable experience in leading and implementing complex business change solutions.
- Ability to scan the horizon, identify industry best practice and translate this into future planning for own area of specialism.

Benefits

- Generous annual leave of 27 days plus extra days between Christmas and New Year.
- USS pension, 14.5% employer contribution (in return for employee enrolment and contribution).
- Free onsite gym and swimming pool.
- Amazing range of professional development to support your career path.
- Enhanced cycle to work scheme.
- Wellbeing offering to support your physical, mental and financial health.

Working Arrangements
This role supports Smart Working — a hybrid approach. All roles require a minimum of two days on campus each week. For this role specifically, you will be expected to be on campus 2–3 days per week. Core hours are 10:00–15:00. Additionally, Protected Time — a flexible, one-hour slot within the working week — is dedicated to learning and development, wellbeing, or focused quiet work.