Apprenticeship Compliance Officer

About Birmingham City University

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK's Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

Role Summary

We are seeking an Apprenticeship Compliance Officer to join our Directorate of Student and Academic Services (SaAS), supporting the delivery of high-quality services across the University.

In this role, you will support apprenticeship compliance activities, ensuring adherence to regulatory requirements and contractual obligations. You will assist with monitoring and record-keeping to maintain standards and support the preparation for external audits including DfE funding audits and Ofsted inspections.

Key Responsibilities

- Support the monitoring of apprenticeship delivery to ensure compliance with regulatory requirements.
- Assist in maintaining accurate records and documentation related to apprenticeship compliance.
- Help prepare documentation and evidence for external audits, including DfE funding audits and Ofsted inspections.
- Liaise with internal teams to gather compliance-related information and resolve queries.
- Contribute to the development and maintenance of compliance policies and procedures.
- Support the tracking of apprenticeship performance data for reporting purposes.
- Respond to compliance-related enquiries from staff, employers and external partners.
- Assist in identifying and escalating compliance risks or issues.
- Support training activities related to apprenticeship compliance.
- Assist with producing guidance on apprenticeship compliance.
- Undertake other duties as required to support the apprenticeship compliance function.
- Supporting University events such as enrolment, graduation, open days, and clearing as required.

Essential Requirements

- Experience or knowledge of apprenticeship compliance or quality assurance processes.
- Strong organisational skills with attention to detail.
- Ability to maintain accurate records and documentation.
- Good communication skills to liaise with internal and external stakeholders and produce clear guidance documentation.
- Ability to work effectively within a team.
- Experience in monitoring and reporting compliance or performance data.
- Good IT skills, including use of databases and spreadsheets.
- Ability to manage multiple tasks and priorities.

Desirable Requirements

- Experience working in an apprenticeship or education compliance role.
- Knowledge of apprenticeship funding and regulatory frameworks.
- Familiarity with higher education apprenticeship delivery.

Why Work for Us

- Work–life balance: Generous leave and hybrid working (role dependent).
- Career development: Opportunities to grow, develop and progress your career.
- Reward and wellbeing: Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture: A supportive, diverse environment where everyone belongs.

The appointed candidate will normally be employed through BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.

This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria.