Admissions Officer

Cardiff Metropolitan University is looking to appoint an enthusiastic Admissions Officer to support the activities of a busy centralised Admissions Unit. The post holder will assist with all processes concerned with the admittance of students to the university.

The Admissions Officer role plays a vital part in processing student applications and ensuring a positive applicant experience to enable the University to admit students.

Responsibilities include:

- Making and processing decisions in accordance with the Universities selection criteria.
- Liaising with school admissions tutors and professional services staff ensuring that applications progress through the process meeting service level targets.
- Assessing supporting documentation and carrying out initial fee assessment.
- Maintaining admissions records with high levels of accuracy ensuring the correct data is supplied for external bodies.
- Providing a customer focused and efficient information and advice service to applicants and potential applicants about the full range of educational opportunities offered by the University.
- Supporting the delivery of marketing and recruitment events and activities such as open days, applicant days, confirmation and clearing.

This is a fixed term position until October 2027. The working hours are 18.5 per week, half day on Wednesday and full days on Thursday and Friday.

What you'll bring:

Experience in a similar role is required, working in a busy environment, providing an excellent level of service to applicants, staff and external bodies. Knowledge and understanding of Higher Education Admissions and the Student Recruitment process is preferred. Similar administrative experience and skills will be considered.

Additionally you will have:

- Excellent organisational and communication skills.
- Ability to prioritise and plan work effectively under tight deadlines, under pressure and with competing priorities.
- Outstanding attention to detail.
- Ability to learn independently and to master and apply new knowledge and skills quickly.
- Commitment to the highest standards of customer service.
- Detailed understanding of both internal and external admissions policies and procedures.
- Flexible and enthusiastic approach to all tasks undertaken.

Benefits:

- Annual leave of 25 days, rising to 30 days after 1 years' service, plus 12 bank holiday / concessionary days pro rata.
- Membership of the Local Government Pension Scheme with generous contributions.
- Excellent family friendly policies.
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
- Free family access to an independent specialist wellbeing support provider, Health Assured.

For more information about the role please contact Lisa Bowen on lbowen@cardiffmet.ac.uk.