Administrator - School of Arts & Humanities (0.8FTE)

The Royal College of Art is looking for an organised, proactive and customer-focused Administrator to join our School of Arts & Humanities.

This is an exciting opportunity to play a key role in supporting the delivery and coordination of our postgraduate programmes, working closely with academic colleagues, students and professional services teams to ensure an excellent student experience.

You will provide a broad range of administrative support across the student lifecycle, from admissions and induction through to timetabling, student records, assessment and examinations. You will also contribute to the smooth running of school activities, events and projects.

Working closely with the School General Manager and academic teams, you will be a key point of contact for students, staff and external contacts, responding to enquiries and providing efficient and professional administrative support.

Responsibilities include:

- Coordinating administrative processes relating to student admissions, recruitment, induction, assessment and student support.
- Maintaining accurate student records, databases, financial information and programme documentation.
- Coordinating teaching timetables, tutorials, lectures, seminars and room bookings.
- Supporting meetings, including preparing papers and taking minutes.
- Providing financial administration, including raising purchase orders, processing expenses and supporting budget monitoring.
- Supporting visiting lecturers, school events, exhibitions, open days and other academic activities.
- Monitoring information and statistics, ensuring records are accurate and handled in line with data protection requirements.
- Identifying opportunities to improve administrative processes and communication systems.

About you:

You will have experience of providing effective administrative support in a busy, customer-focused environment, with excellent organisational skills and the ability to manage competing priorities.

You will bring:

- Excellent attention to detail and a high level of accuracy.
- Strong communication and interpersonal skills, with the ability to deal sensitively and professionally with a diverse range of people.
- Good digital skills, including experience of Microsoft Office or Google productivity tools and maintaining databases.
- The ability to use your initiative, solve problems and work collaboratively as part of a team.
- A good understanding of information security and data protection.
- Experience of financial administration and financial management systems such as Agresso.

Experience of working in Higher Education, minute-taking and diary management would be advantageous, as would an interest in contemporary art, design and culture.

Benefits:

The Royal College of Art is the world's leading university of art and design, bringing together an ambitious and diverse community of artists, designers, researchers and creative thinkers. We offer a generous benefits package, including a contributory pension scheme, 30 days' annual leave (pro rata), additional College closure days at Christmas and Easter, an interest-free season ticket loan and access to a range of staff support services and cultural events.