Academic Systems Development Analyst

The Academic Systems Development Analyst will support the configuration, development and reliable operation of systems used for teaching and student administration, including attendance and engagement, VLE integrations, research and student futures platforms, and CRM. The role provides technical and project support, develops new functionality, manages incidents and service requests, and leads upgrades, patches and improvements.

The post holder will work with Academic Registry, faculties, professional services and IT colleagues to deliver work packages, test changes and transition developments into business-as-usual support. Responsibilities also include system documentation, knowledge articles, performance monitoring, change control, information security, disaster recovery and business continuity.

This is a full-time, permanent role working 37 hours per week. Remote working arrangement to be agreed in line with the University's Smarter Working framework and service requirements.

About You:

You will have strong SQL capability and experience supporting enterprise-class academic business systems, together with practical knowledge of Oracle or SQL Server. You will be confident installing, configuring and developing integrated solutions across on-premises and cloud environments, using scripting such as PowerShell, Python or Perl. You will understand integration platform methods including APIs, database links, XML, XSL, JSON and CSV.

You will be customer focused, organised and able to manage incidents, projects and day-to-day priorities to deadlines. Clear communication, collaborative working, initiative and the ability to adapt to organisational and technological change are essential. Experience of Boomi, Microsoft Dynamics CRM, data migration, HTML / CSS / JavaScript, higher-education processes, Power BI or Power Automate would be advantageous.

Essential Qualifications:
- Degree-level education, or relevant experience demonstrating competence and progression in similar IT roles.

Desirable Qualifications:
- Oracle PL/SQL Developer Certified Associate
- Microsoft database/networking certification or equivalent
- ITIL Foundation
- PRINCE2 Foundation

Department:

The role sits within IT Services and supports the University's academic systems portfolio. The team works with Academic Registry, academic faculties and professional services to ensure that systems and integrations supporting teaching, student administration and engagement are secure, reliable and responsive to institutional needs. The service manages development, technical support, upgrades, service transition, application performance and continuous improvement, working to service management, change control and information security standards. The post contributes to a collaborative, customer-focused Application Services function and helps maintain effective data, process and system integration across the University.